Quality Assurance Analyst, Consumer Products

工作 ID 10107871 地點 Ho Chi Minh City, 越南 有意工作的公司 Disney Experiences 日期已公佈 May 29, 2025

申請

工作概要:

Wherever you are in the amazing world of Disney, you are contributing to the stories of our iconic brands, recognised by audiences everywhere for entertainment, information and inspiration. Innovation, imagination and inclusion are at the core of Disney, defining the experience that we deliver as well as providing the foundation of our success. The scope of our business, combined with global growth and collaboration result in an inclusive employee experience characterised by continuous learning, development and achievement.

The Quality Assurance (QA) Analyst is responsible for ensuring production of merchandise meets the established standards of Disney quality including reliability, usability, integrity and performance. The Analyst manages product quality and carries out trouble shooting with suppliers, collaborates with internal project partner and provides technical support to resolve quality issues occurred. The QA Analyst assists and supports the company’s direction in managing suppliers to continuous improvement of Disney quality standards, validation process and verification activities while meeting local, state and federal regulatory requirements.

Responsibilities:

Conducts technical audit and identify QC process issue at factory as needed, help supplier to work on the improvement to mitigate quality risk in production aiming to secure on-time delivery and high-quality standard to protect Disney brand.
Drives supplier to work on root cause analysis and corrective action; develop, recommend and monitor correction and preventive action in regards to production quality improvement. Review and validate the implementation throughout issue closure.
Conducts and carries out onsite inspection for finished products to ensure production quality meets Disney standards.
Manage a 3rd party consultant to perform quality assurance inspection for Disney product, monitor and leverage 3rd party consultant’s service to best manage the gating of product’s quality from Disney suppliers.
Provides update and reporting out of supplier quality issue and communicate outcome of quality activities to QA manager and project stakeholders.
Analyze quality data to identify areas for improvement in factory quality management system.
Supports leadership to manage the deliverables of the development of short and long-term quality strategies for managed suppliers, setting priorities, objectives, and action plans to mitigate risk with measurable accountability.
Provides quality training to factory for continuous manufacturing process optimization and quality management system improvement.
Co-works closely with internal and external partners for quality communication and problem solving, host meeting with cross function teams and build up strong relationships and mutual trust at work.
Engages from early design review through sample development from manufacturability perspective, provide QC inputs, suggestions and solutions to internal and external teams to mitigate quality risk in mass production.
Travels domestically and internationally to our managed suppliers for quality management tasks.
Participates in QA program and/or quality improvement initiatives to reduce finished product rejects/complaints, support management team to achieve supplier quality performance targets and quality improvement goals.

Core Skills:

Reports out and consults with Manager, QA to make appropriate recommendations and set timetable for improvement and corrections for suppliers.
Solid knowledge of production process and quality control system at factory
Attention to details and good data analysis skill
Establishes and nurtures critical internal and external partnerships and alliances.
Possess strong quality assurance methodology, problem solving and decision making skills
Communication proficiency and organized reporting ability
Acts with good business acumen and integrity
Holds self-accountable to high performance standards
Learns from personal and organizational experiences
Collaborates and support internal team as needed to accomplish assigned tasks/projects

Requirements:

Minimum of 5 years of related experience
Bachelor’s Degree or equivalent experience/education combination
Consumer product or industry-specific experience
Prior experience in multinational environment is a plus
Proficient in English and Vietnamese
Strong computer skills including Microsoft Office and databases
Knowledge of tools, concepts and methodologies of QA
Knowledge of relevant regulatory requirements globally

The Walt Disney Company is an Equal Opportunity Employer. We strive to be a diverse workforce that is representative of our audiences, and where all can thrive and belong. We are committed to building a team that includes and respects a variety of voices, identities, backgrounds, experiences and perspectives.

申請

關於Disney Experiences:

Disney Experiences 透過世界各地的主題公園、度假村、郵輪、獨特的度假體驗、產品等，將迪士尼故事和特許經營權的魔力帶入生活。迪士尼在旅遊業中大放異彩，在美國、歐洲和亞洲擁有六大度假勝地；一流的郵輪航線；廣受歡迎的度假擁有權計劃；以及屢獲殊榮的家庭探險導遊業務。此外，迪士尼的全球消費品業務還包括全球領先的授權業務、全球最大的兒童出版品牌、全球最大的跨平台遊戲授權商之一，以及遍佈全球和網絡的迪士尼商店。

關於 The Walt Disney Company:

Walt Disney Company 連同其子公司和聯營公司，是領先的多元化國際家庭娛樂和媒體企業，其業務主要涉及三個範疇：Disney Entertainment、ESPN 及 Disney Experiences。Disney 在 1920 年代的起步之初，只是一間卡通工作室，至今已成為娛樂界的翹楚，並昂然堅守傳承，繼續為家庭中每位成員創造世界一流的故事與體驗。Disney 的故事、人物與體驗傳遍世界每個角落，深入人心。我們在 40 多個國家/地區營運業務，僱員及演藝人員攜手協力，創造全球和當地人們都珍愛的娛樂體驗。

這個職位隸屬於 The Walt Disney (Vietnam) Company，其所屬的業務部門是 Disney Experiences。

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